Company
China Renaissance
Role
UX design | User research | Product management
Time
Jan 2021 - May 2021
Overview
This new stock trading app aims to explore a new market targeting at individual investors with a stock trading APP. Through user research, identified user pain points and product prospects, as well as tailored product designs and data services for young investors. Provide concise information presentation and interpretation to help users make better investment decisions.
Research
Marketing research
Because of the pandemic's impact, young people showed an increased interest in investing in 2020.Faced with financial uncertainty, the individual market implied a new tendency that young investors were reducing consumption expenses and putting money into investment accounts.

Analyzing the competitors, we found that most stock investment apps provide extensive data without undergoing information processing; the interface is disorganized and may cause confusion for users.

The market research shows that:
        🎯 Targeting young investors presents a new opportunity;
        🎯 The market lacks well-designed investment tools with a positive user experience.
User research
We conducted 1 on 1 user interviews to discover investors. The interview covered the user's investment goals, risk preferences, investment learning sources, investment habits, and challenges they faced during the investment.
The participants are aged 20 to 35 with 1 to 10 years of investment experience, mainly focusing on the Chinese financial market.
Persona

The pain points of young investors:
The entry barrier for investing is high, with challenges such as difficulty in
          😟 comprehending financial data and charts,
          😟 a lack of proficiency in making investment decisions
          😟 aversion to cluttered interfaces
Based on the result of research, we decided the product strategy as attracting users by providing high-quality investment services and extending the user investment lifecycle, instead of the competitors that earning fees by encouraging investors to engage in frequent trading.
Design Goal
The display of stock information is important for investors, because they rely on this page to access stock information for making investment decisions. By showcasing financial data, company information, and market dynamics, investors can gain insights into the stock's performance from various perspectives.

Goals for the Stock Information:
Design Process
1. Information architecture
I designed the information architecture by the priority of the stock info and the frequency of viewing. The information is categorized into tabs, so that users can easily access.
2. Data service
How to assist investors to make smart decisions?
In our user research, we have identified that novice investors often lack professional financial knowledge, leading to uncertainty about how to analyze a stock. Faced with complex financial charts and data, they frequently experience anxiety and struggle to comprehend the significance of these numbers.

Stock price chart

Stock trading apps commonly presents candlestick charts. However, for novice investors and those uninterested in short-term price fluctuations, don’t like to read the complex chart.
So, I've introduced a simplified line chart that focuses solely on illustrating the trend in stock price movements. And the types of chart can be easily switched.



Stock Rating

Our aim is to assist investors in establishing sound investment practices. To achieve this, we have developed a straightforward and user-friendly stock analysis model by knowing:


How is the company?       Is it worth to invest in this price?     What should I be cautious?



Stock Rating Details

The radar chart is used to clearly present the detailed analysis process and data, enabling users to understand the analytical method of the ratings.
3. Visualization & Interaction

Color


Interactions

Gestures on Stock Charts

Sliding&Zooming - show detailed or general

Toggle details

Toggle more information

Highlight

Tap to highlight info

4. Emotion Design

Stock investments carry high risks, and emotions can be influenced by price changes. Addressing negative sentiments during market downturns is crucial to supporting users.


Result


After launching the APP, we gained huge succeed among young investors. The concise user interface and simplified data analysis module are the key modules attracting them.

" I like to view the stock ratings in investing."
" With similar transaction fees, I prefer investing in stocks on this app. "
" I enjoy a pleasant mood when making investments. "